What We Heard: eMobility Actions Survey

The purpose of eMobility Actions Survey was to better understand community priorities in relation to the actions the City can take to best support electric transportation in the community. The survey asked questions about priorities related to micro-mobility and electric vehicles, as well as personal preferences related to charging. In total, 139 community members completed the survey, and the high-level results are summarized below.

Priorities on e-bikes and micro-mobility:

Respondent’s indicated that the City’s first priority should be to build secure public e-bike and micro-mobility parking at strategic locations. Launching a shared e-bike pilot project was also considered to be a high priority item.

Priorities on EV charging and use:

We heard that the City’s primary priorities should be to build public EV fast-charging hubs and install Level 2 curbside EV chargers in the City’s neighbourhoods.

Priorities on EV charging locations:

To better understand where the City should be installing EV charging infrastructure, respondents were asked where the next best charging locations would be. We heard that the most preferred location would be in a neighbourhood, public parking lot, or curbside. This was followed by workplace charging as the next most preferential location.

General thoughts and perspectives:

Respondents were also given an opportunity to provide additional thoughts on the draft actions. Overall, there was a general theme that the City should prioritize building EV charging infrastructure and developing policies as ways to reduce EV adoption barriers, rather than creating or supplementing financial incentives. In addition to infrastructure needs, we also heard that a clear understanding of the rules and regulations of micromobility use is needed to ensure the safety of both eMobility users and non-users.

Click here to access the full survey report, including submitted open-text responses.

This survey was available at beheardnewwest.ca from August 27th to September 19th, 2021. It is noted that the sample may not be fully representative of the general population given the existing interests of participants in electric mobility.