Outdoor Pools: 2022 Season Feedback
Consultation has concluded
Project Update, April 2023: Opening day for Moody Park Pool is set for April 22! Click here for all the latest information about schedules, operations, program registration, etc. for New Westminster's outdoor pools.
Project Update February 2, 2023: Thank you to all who participated and shared their feedback on the 2022 Outdoor Pools Season. The What We Heard Engagement Summary report for this engagement is now available.
We heard mixed feedback and a range of preferences through this engagement. Many participants shared their support for the current pre-registration swim model, while others voiced their concerns around accessibility and equity related to the removal of drop-in access to the outdoor pools.
Online survey response to the question "What is your preferred option for leisure swimming at Moody Park Pool?"As such, the City will be introducing a hybrid approach for the upcoming 2023 outdoor pool season. This will include a pre-registration system for those who want a guaranteed swimming spot, while also retaining 20% of swim spaces for drop-in visitors.
Additionally, based on the feedback we heard, swim times will also be extended to 90 minutes to allow for additional leisure and lane enjoyment, while still ensuring the facility is available for many people throughout each day.
More detailed analysis of the engagement findings, and plans for the 2023 outdoor pools season, that reflect what we heard from the community, can be found in the Engagement Summary Report.
More information on the 2023 outdoor pools season will be available in the coming weeks online and through the Spring Active Living Guide.
What is happening?
The City's Recreation Services team is starting to plan for the 2023 outdoor pool season, and we need your input! Last year we asked you about extending the season at Moody Park Outdoor Pool and Hume Park Outdoor Pool, as well as your preferences on programs and services at the City's outdoor pools. Now, we're building on that engagement and asking some new questions to help us plan for the upcoming pool season.
Based on last year's feedback and attendance at the pools this season, we are planning an extended season again for 2023.
This engagement is mostly focused on the pre-booking system we used for the pools in 2022, where swimmers needed to reserve a spot online in advance. We have heard mixed feedback about this system, and would like to hear more broadly from the community on whether to keep the reservation system or go back to a drop-in model.
The survey also asks a few more specific questions about lane swimming, aquafit, and swimming lessons. Survey results will be reviewed and used to guide decision-making for the 2023 pool operations.
How can I engage?
Click here to take our online survey, which will be open until 9:00 am on December 19, 2022. The survey includes sections on different topics and pools, and you can choose to answer or skip each of the sections depending on your swimming habits and preferences.
Prefer to connect with Recreation staff in person and provide your feedback verbally? We will be conducting in-person surveys on the following days, times, and locations. Please note that the in-person survey is a shorter version of the online questions (no new/different questions).
- Saturday, December 3, 9:00 am-1:00 pm - Centennial Community Centre
- Wednesday, December 7, 1:45-5:45 pm - Centennial Community Centre
- Thursday, December 8, 10:30 am-2:30 pm - Century House
